We want your garments to look impeccable every time. If you are not satisfied with your purchase, our team is here to assist you.
- Return Eligibility: Items are eligible for return or exchange within 7 days of delivery if they are found to be defective or damaged upon arrival.
- Condition of Items: All items must be returned in their original, unused, and pristine condition, including all original packaging, manuals, and accessories.
- Reporting Issues: Please inspect your order upon delivery. Any defects or damages must be reported within 24 hours of receipt, supported by photographic or video evidence.
- Process: Contact our support team with your order number. Once our team verifies the issue, we will guide you through the return or exchange process.
- Refunds: Approved refunds are processed within 10–15 working days via your original payment method (Bank Transfer, EasyPaisa, or Store Credit).
- Non-Returnable Items: Items that show clear signs of use, mishandling, or have had their factory seals tampered with are not eligible for return.